navattic.identify({ email: user.email })

At A Glance

Class Technologies leverages the AI-Native capabilities of HeyIris to transform weeks of tedious work on Security Questionnaires into hours of streamlined automation.

About Class

Class Technologies (Class) is a fast-growing Educational Technology startup, serving millions of users from over 1,500 institutions worldwide with the goal of providing a next-generation virtual classroom designed to enhance active learning, collaboration, and engagement in online classes and virtual instructor-led training.

Problem

The team at Class is responsible for completing hundreds of complex security questionnaires, RFPs, and other documentation requests every year. This work is often repetitive and feels tedious, making it prime for augmentation by AI.

Solution

Class chooses HeyIris to bring an AI-Native approach to managing their requests. This is not just an upgrade—it is a strategic pivot that redefines their previously cumbersome process. Now an individual can complete an entire questionnaire in one sitting.

The process is easy — the team at Class uploads a questionnaire into HeyIris, and watches as the platform generates responses to each question, citing its sources, and enabling a reviewer to edit or approve responses. A completed questionnaire is now ready for the prospect by the next day, instead of the next week, or even a month later.

Benefits

Static and dynamic content editing

With the traditional slow pace for security questionnaires, Class uses HeyIris to significantly expedite their process, ensuring swift turnover for clients and streamlining business operations.

Leverage existing institutional knowledge

HeyIris efficiently generates hundreds of answers at a time by leveraging existing company documentation.

Tap into the power of an AI-native platform

HeyIris automates the tedious and mundane aspects of filling out security questionnaires, allowing Class teams to focus on more important tasks.

Frequently Asked Questions

Common questions about how organizations like Class use Iris to improve collaboration, automate responses, and scale operations effectively.

What challenges do growing teams face before adopting Iris?

Fast-growing teams often rely on manual content sharing, disconnected systems, and limited visibility into proposal and questionnaire progress. This leads to duplicated work, bottlenecks, and inconsistent messaging across departments.

How does Iris improve team collaboration and response efficiency?

Iris unites teams under one shared workspace, making it easy to assign tasks, track ownership, and reuse content. AI-powered search and auto-drafting help subject matter experts collaborate efficiently, cutting response time and improving alignment across departments.

What measurable outcomes can teams expect after implementing Iris?

Most teams experience a 50–70% reduction in RFP and questionnaire turnaround times, along with improved transparency in ownership and reporting. This efficiency allows teams to handle higher volumes without sacrificing quality or compliance.

How does Iris help maintain governance and compliance standards?

Iris provides audit-ready tracking, version control, and role-based permissions for all content. Approved material stays up to date automatically, ensuring consistent and compliant responses across RFPs, DDQs, and other security documentation.

Can Iris scale to support larger, multi-department operations?

Yes. Iris supports global teams with multi-library management, advanced permission settings, and integrations with tools like Salesforce and Slack. This ensures every department—from presales to legal—operates efficiently within one scalable system.

Share this post